/*! tailwindcss v4.2.1 | MIT License | https://tailwindcss.com */
@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-rotate-x:initial;--tw-rotate-y:initial;--tw-rotate-z:initial;--tw-skew-x:initial;--tw-skew-y:initial;--tw-border-style:solid;--tw-shadow:0 0 #0000;--tw-shadow-color:initial;--tw-shadow-alpha:100%;--tw-inset-shadow:0 0 #0000;--tw-inset-shadow-color:initial;--tw-inset-shadow-alpha:100%;--tw-ring-color:initial;--tw-ring-shadow:0 0 #0000;--tw-inset-ring-color:initial;--tw-inset-ring-shadow:0 0 #0000;--tw-ring-inset:initial;--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-offset-shadow:0 0 #0000;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}}}@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--default-transition-duration:.15s;--default-transition-timing-function:cubic-bezier(.4, 0, .2, 1);--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.invisible{visibility:hidden}.visible{visibility:visible}.absolute{position:absolute}.fixed{position:fixed}.relative{position:relative}.static{position:static}.start{inset-inline-start:var(--spacing)}.end{inset-inline-end:var(--spacing)}.isolate{isolation:isolate}.z-3{z-index:3}.container{width:100%}@media (width>=40rem){.container{max-width:40rem}}@media (width>=48rem){.container{max-width:48rem}}@media (width>=64rem){.container{max-width:64rem}}@media (width>=80rem){.container{max-width:80rem}}@media (width>=96rem){.container{max-width:96rem}}.block{display:block}.contents{display:contents}.grid{display:grid}.hidden{display:none}.table{display:table}.shrink{flex-shrink:1}.grow{flex-grow:1}.transform{transform:var(--tw-rotate-x,) var(--tw-rotate-y,) var(--tw-rotate-z,) var(--tw-skew-x,) var(--tw-skew-y,)}.resize{resize:both}.truncate{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.rounded{border-radius:.25rem}.border{border-style:var(--tw-border-style);border-width:1px}.antialiased{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.shadow{--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow)}.ring{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(1px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow)}.blur{--tw-blur:blur(8px);filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.grayscale{--tw-grayscale:grayscale(100%);filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.invert{--tw-invert:invert(100%);filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.transition{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}}:root{--ink:#fff;--muted:#9bb8ba;--cyan:#bdeff2;--teal:#013d4b;--orange:#fa582d;--void:#000f14;--panel:#013d4b1a}*{box-sizing:border-box}html,body{min-height:100%;color:var(--ink);background:#000f14;margin:0;font-family:Open Sans,Segoe UI,Arial,sans-serif}button,input,textarea,select{font:inherit}button{color:inherit}.sentinel-cursor{--sentinel-cursor-x:-100px;--sentinel-cursor-y:-100px;--sentinel-cursor-scale:1;z-index:2147483646;pointer-events:none;opacity:0;width:0;height:0;transform:translate3d(var(--sentinel-cursor-x),var(--sentinel-cursor-y),0);will-change:transform,opacity;transition:opacity .1s;position:fixed;top:0;left:0;overflow:visible}.sentinel-cursor[data-visible=true]{opacity:1}.sentinel-cursor-art{z-index:2;filter:drop-shadow(0 0 3px #fa582db8)drop-shadow(0 0 7px #52edf452);width:54px;height:54px;transform:translate(-7px,-6px) scale(var(--sentinel-cursor-scale));transform-origin:7px 6px;will-change:transform;background:url(/cursors/sentinel-arrow.png) 50%/contain no-repeat;transition:width 80ms,height 80ms,filter 80ms;display:block;position:absolute}.sentinel-cursor[data-mode=action] .sentinel-cursor-art{width:66px;height:66px;transform:translate(-23px,-4px) scale(var(--sentinel-cursor-scale));transform-origin:23px 4px;background-image:url(/cursors/sentinel-pointer.png)}.sentinel-cursor[data-mode=text] .sentinel-cursor-art{width:48px;height:64px;transform:translate(-24px,-32px) scale(var(--sentinel-cursor-scale));transform-origin:24px 32px;background-image:url(/cursors/sentinel-text.png)}.sentinel-cursor[data-pressed=true]{--sentinel-cursor-scale:.9}.sentinel-cursor:after{content:"";z-index:1;filter:drop-shadow(0 0 8px #52edf485);opacity:0;will-change:transform,opacity;background:url(/cursors/sentinel-target.png) 50%/contain no-repeat;width:74px;height:74px;position:absolute;top:0;left:0;transform:translate(-50%,-50%)scale(.28)}.sentinel-cursor[data-clicking=true]:after{animation:.34s cubic-bezier(.12,.72,.18,1) sentinelTargetPulse}@keyframes sentinelTargetPulse{0%{opacity:.92;transform:translate(-50%,-50%)scale(.28)rotate(-12deg)}75%{opacity:.52;transform:translate(-50%,-50%)scale(1)rotate(4deg)}to{opacity:0;transform:translate(-50%,-50%)scale(1.18)rotate(7deg)}}@media (hover:hover) and (pointer:fine){html.sentinel-cursor-enabled,html.sentinel-cursor-enabled *{cursor:none!important}}@media (hover:none),(pointer:coarse){.sentinel-cursor{display:none!important}}@media (prefers-reduced-motion:reduce){.sentinel-cursor{transition:none}.sentinel-cursor[data-clicking=true]:after{animation:none}}.support-shell{--hud-shift-x:0px;--hud-shift-y:0px;--hud-shift-x-soft:0px;--hud-shift-y-soft:0px;--hud-tilt-x:0deg;--hud-tilt-y:0deg;--hud-tilt-x-soft:0deg;--hud-tilt-y-soft:0deg;--hud-glow-x:50%;--hud-glow-y:50%;isolation:isolate;perspective:1400px;min-height:100vh;transform-style:preserve-3d;background:#000f14;padding:18px 22px 22px;position:relative;overflow:hidden}.rookie-background{z-index:0;object-fit:contain;object-position:center;pointer-events:none;background:#000f14;width:100vw;height:100vh;position:fixed;inset:0}.hanging-neon-logo{z-index:100;pointer-events:none;background:0 0;width:clamp(660px,69vw,990px);height:clamp(330px,39vh,450px);position:absolute;top:-3px;left:50%;overflow:visible;transform:translate(-50%)}.hanging-neon-logo canvas{pointer-events:none;filter:drop-shadow(0 0 2px #ffffff42)drop-shadow(0 0 5px #39dce838)drop-shadow(0 0 9px #fa582d1f);background:0 0;width:100%;height:100%;display:block}.hanging-acronis-logo{z-index:101;pointer-events:none;background:0 0;width:clamp(330px,31vw,440px);height:clamp(210px,24vh,258px);position:absolute;top:0;left:24vw;overflow:visible;transform:translate(-50%)}.hanging-acronis-logo canvas{pointer-events:none;filter:drop-shadow(0 0 2px #ffffff3d)drop-shadow(0 0 6px #ff273840)drop-shadow(0 0 11px #ff27381f);background:0 0;width:100%;height:100%;display:block}.entry-gate{z-index:60;pointer-events:none;place-items:center start;padding:clamp(24px,6vw,110px);display:grid;position:fixed;inset:0}.entry-card{border:1px solid #bdeff270;border-left:3px solid var(--orange);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);clip-path:polygon(0 0,95% 0,100% 10%,100% 100%,5% 100%,0 90%);pointer-events:auto;background-color:#013d4b1a;background-image:repeating-linear-gradient(0deg,#0000 0 4px,#bdeff207 4px 5px);width:min(570px,92vw);padding:clamp(28px,4vw,54px);box-shadow:0 0 48px #00000059,inset 0 0 44px #013d4b1a}.entry-status{color:#83c3c8;letter-spacing:2px;align-items:center;font:8px ui-monospace,monospace;display:flex}.entry-status i{background:#57f7dc;border-radius:50%;width:7px;height:7px;margin-right:10px;box-shadow:0 0 12px #57f7dc}.entry-card h1{letter-spacing:-3px;margin:20px 0 12px;font-family:Garet,Arial Nova,Arial,sans-serif;font-size:clamp(42px,5vw,72px);font-weight:600}.entry-card p{color:#c4dcde;max-width:480px;margin:0 0 25px;font-size:14px;line-height:1.7}.entry-card>button{border:1px solid var(--orange);cursor:pointer;letter-spacing:1.8px;width:100%;box-shadow:inset 3px 0 var(--orange);background:#fa582d1a;justify-content:space-between;align-items:center;padding:17px 19px;font:10px ui-monospace,monospace;transition:transform .18s,box-shadow .18s;display:flex}.entry-card>button b{color:var(--orange);font-size:22px}.entry-card>button:hover,.entry-card>button:focus-visible{outline-offset:3px;box-shadow:inset 3px 0 var(--orange),0 0 26px #fa582d38;outline:1px solid #fff;transform:translate3d(0,-2px,12px)}.entry-card>button:disabled{cursor:wait;opacity:.62;border-color:#bdeff280;box-shadow:inset 3px 0 #bdeff280}.entry-card>button:disabled:hover{outline:0;transform:none}.entry-card>small{color:#609096;letter-spacing:1.5px;text-align:center;margin-top:13px;font:7px ui-monospace,monospace;display:block}.is-locked .conversation-panel,.is-locked .rookie-readout{opacity:.24;filter:blur(1.5px);pointer-events:none}.is-locked .console-grid{pointer-events:none}.is-open .entry-gate{display:none}.holo-fresnel-layer{z-index:2;pointer-events:none;mix-blend-mode:screen;position:fixed;inset:0;overflow:hidden}.holo-fresnel-layer canvas{width:100%;height:100%;display:block}.holo-surface{transform-style:preserve-3d;backface-visibility:hidden}.command-header{z-index:4;clip-path:polygon(0 0,97% 0,100% 28%,100% 100%,2% 100%,0 73%);background-color:#013d4b1a;background-image:repeating-linear-gradient(0deg,#0000 0 4px,#bdeff205 4px 5px);border:1px solid #ffffff2e;border-bottom-color:#fa582d6b;align-items:stretch;height:80px;display:flex;position:relative;box-shadow:inset 3px 0 #fa582de6,0 0 22px #52edf414}.brand-lockup{border-right:1px solid #52edf421;align-items:center;gap:14px;min-width:350px;padding:0 24px;display:flex}.brand-lockup small,.brand-lockup b{letter-spacing:2px;font-family:Garet,Arial Nova,Arial,sans-serif;font-size:9px;display:block}.brand-lockup b{color:var(--orange);margin-top:7px;font-size:7px}.header-actions{align-items:stretch;margin-left:auto;display:flex}.header-actions button,.header-actions a{color:#bdeff2;cursor:pointer;letter-spacing:1.2px;background:#013d4b29;border:0;border-left:1px solid #bdeff238;justify-content:center;align-items:center;min-width:112px;padding:0 14px;font:8px ui-monospace,monospace;text-decoration:none;transition:filter .18s,box-shadow .18s;display:flex}.header-actions a{color:#001b20;background:#57f7dc;min-width:184px;font-weight:800;box-shadow:0 0 22px #57f7dc2e}.header-actions a b{margin-left:10px;font-size:17px}.header-actions button:hover,.header-actions button:focus-visible,.header-actions a:hover,.header-actions a:focus-visible{outline-offset:-3px;filter:brightness(1.12);outline:1px solid #fff;box-shadow:0 0 24px #57f7dc3d}.header-actions button:disabled{opacity:.45;cursor:wait}.status-ribbon{align-items:stretch;display:flex}.status-ribbon span{letter-spacing:1.4px;color:#94bcc0;border-left:1px solid #52edf41f;justify-content:center;align-items:center;min-width:165px;font:8px ui-monospace,monospace;display:flex}.status-ribbon i,.live i{background:#57f7dc;border-radius:50%;width:5px;height:5px;margin-right:9px;box-shadow:0 0 8px #57f7dc}.status-ribbon .status-clock{min-width:130px;color:var(--orange)}.console-grid{z-index:4;grid-template-columns:minmax(570px,1.12fr) minmax(390px,.88fr);gap:22px;height:calc(100vh - 124px);min-height:600px;padding-top:22px;display:grid;position:relative}.hud-panel{background-color:#013d4b1a;background-image:repeating-linear-gradient(0deg,#0000 0 4px,#bdeff205 4px 5px);border:1px solid #ffffff38;position:relative;box-shadow:inset 3px 0 #fa582db8,inset 0 0 54px #013d4b0f,0 0 30px #52edf412}.conversation-panel,.rookie-readout{transform:none}.conversation-panel{will-change:auto}.hud-corner{border-color:var(--cyan);opacity:.85;border-style:solid;width:28px;height:28px;position:absolute}.top-left{border-width:2px 0 0 2px;top:-1px;left:-1px}.top-right{border-width:2px 2px 0 0;top:-1px;right:-1px}.bottom-left{border-width:0 0 2px 2px;bottom:-1px;left:-1px}.bottom-right{border-width:0 2px 2px 0;bottom:-1px;right:-1px}.conversation-panel{flex-direction:column;min-height:0;padding:22px 28px 18px;display:flex}.panel-kicker{color:var(--cyan);letter-spacing:2px;border-bottom:1px solid #52edf41f;justify-content:space-between;padding-bottom:13px;font:8px ui-monospace,monospace;display:flex}.panel-kicker .live{color:#81aeb2;align-items:center;display:flex}.panel-heading{justify-content:space-between;align-items:end;padding:18px 0 14px;display:flex}.panel-heading p{letter-spacing:2.5px;color:#9db9bb;margin:0 0 6px;font:9px ui-monospace,monospace}.panel-heading h1{letter-spacing:-2px;margin:0;font-family:Garet,Arial Nova,Arial,sans-serif;font-size:clamp(32px,3.2vw,54px);font-weight:600}.telemetry{letter-spacing:1px;border-left:1px solid #52edf433;grid-template-columns:28px 48px;gap:3px 10px;padding:10px 12px;font:8px ui-monospace,monospace;display:grid}.telemetry b{color:var(--orange)}.telemetry span{color:#68a6ab}.journey-rail{background:#013d4b1a;border:1px solid #bdeff229;grid-template-columns:repeat(3,1fr);margin:0 0 13px;padding:0;list-style:none;display:grid}.journey-rail li{color:#5f898d;letter-spacing:1.3px;text-transform:uppercase;border-right:1px solid #bdeff21f;align-items:center;gap:8px;padding:8px 10px;font:8px ui-monospace,monospace;display:flex;position:relative}.journey-rail li:last-child{border-right:0}.journey-rail li:after{content:"";background:0 0;height:1px;position:absolute;bottom:-1px;left:0;right:0}.journey-rail li span{color:#75979a;border:1px solid #496f73;place-items:center;width:17px;height:17px;display:grid}.journey-rail li.active{color:#fff}.journey-rail li.active span{border-color:var(--orange);color:var(--orange);box-shadow:0 0 10px #fa582d33}.journey-rail li.active:after{background:var(--orange);box-shadow:0 0 8px #fa582d8c}.journey-rail li.complete{color:#9bc9cb}.journey-rail li.complete span{color:#57f7dc;border-color:#57f7dc}.transcript{scrollbar-width:thin;scrollbar-color:#52edf440 transparent;flex:1;min-height:120px;padding:2px 10px 8px 0;overflow:auto}.journey-rail{grid-template-columns:repeat(4,1fr)}.message{border-left:2px solid var(--cyan);will-change:transform;background-color:#013d4b1a;background-image:repeating-linear-gradient(0deg,#0000 0 4px,#bdeff205 4px 5px);width:88%;margin:0 0 10px;padding:13px 16px;transition:transform .2s,box-shadow .2s}.message:hover{transform:translateZ(8px);box-shadow:0 0 18px #52edf41f,inset 0 0 14px #52edf409}.message.user{border-left:0;border-right:2px solid var(--orange);text-align:right;background-color:#fa582d1a;margin-left:auto}.message-label{letter-spacing:2px;color:var(--cyan);margin-bottom:7px;font:8px ui-monospace,monospace}.message.user .message-label{color:var(--orange)}.message p{color:#cce8ea;margin:0;font-size:13px;line-height:1.55}.message small{color:#4f888d;letter-spacing:1.6px;margin-top:8px;font:7px ui-monospace,monospace;display:block}.message-voice-action,.message-escalate{color:var(--cyan);cursor:pointer;letter-spacing:1.3px;background:#013d4b1a;border:1px solid #bdeff252;margin-top:10px;padding:7px 10px;font:7px ui-monospace,monospace}.message-escalate{color:#ff9878;background:#fa582d1a;border-color:#fa582da6}.message-voice-action:hover,.message-voice-action:focus-visible{border-color:var(--cyan);outline:0;box-shadow:0 0 13px #52edf424}.message-escalate:hover,.message-escalate:focus-visible{border-color:var(--orange);outline:0;box-shadow:0 0 13px #fa582d2e}.message-sales-action{color:#001b20;letter-spacing:1.4px;background:#57f7dc;border:1px solid #57f7dc;justify-content:space-between;align-items:center;margin-top:10px;padding:10px 12px;font:800 8px ui-monospace,monospace;text-decoration:none;display:flex;box-shadow:0 0 18px #57f7dc29}.message-sales-action span{font-size:17px}.message-sales-action:hover,.message-sales-action:focus-visible{outline-offset:2px;filter:brightness(1.08);outline:1px solid #fff}.message-hotline{border:1px solid var(--orange);border-left:3px solid var(--orange);color:#fff;background:#fa582d21;gap:3px;margin-top:10px;padding:10px 12px;text-decoration:none;display:grid;box-shadow:0 0 18px #fa582d21}.message .message-hotline small{color:#ff9f82;letter-spacing:1.4px;margin:0;font:7px ui-monospace,monospace}.message-hotline strong{letter-spacing:.5px;font-size:13px}.message-hotline:hover,.message-hotline:focus-visible{outline-offset:2px;outline:1px solid #fff}.speech-cursor{vertical-align:-2px;background:var(--cyan);width:6px;height:1em;margin-left:4px;animation:.65s step-end infinite speechBlink;display:inline-block;box-shadow:0 0 8px #52edf4b3}.voice-preparing{color:#5fb0b6;letter-spacing:1.4px;align-items:center;gap:4px;font:7px ui-monospace,monospace;display:flex}.voice-preparing span{background:var(--cyan);width:3px;height:10px;animation:.8s ease-in-out infinite pulse}.voice-preparing span:nth-child(2){animation-delay:.14s}.voice-preparing span:nth-child(3){animation-delay:.28s}@keyframes speechBlink{50%{opacity:.18}}.thinking{color:#5fb0b6;letter-spacing:1.5px;align-items:center;gap:5px;margin:15px 0;font:8px ui-monospace,monospace;display:flex}.thinking span{background:var(--cyan);width:4px;height:14px;animation:.8s ease-in-out infinite pulse}.thinking span:nth-child(2){animation-delay:.15s}.thinking span:nth-child(3){animation-delay:.3s}@keyframes pulse{50%{opacity:.5}}.guide-deck{border:1px solid #bdeff23d;border-left:2px solid var(--cyan);background-color:#013d4b1a;background-image:repeating-linear-gradient(0deg,#0000 0 4px,#bdeff205 4px 5px);margin:4px 0 12px;box-shadow:inset 0 0 26px #013d4b0f}.guide-heading{border-bottom:1px solid #bdeff224;justify-content:space-between;align-items:end;gap:20px;padding:10px 13px;display:flex}.guide-heading small{color:var(--orange);letter-spacing:1.5px;font:7px ui-monospace,monospace}.guide-heading h2{margin:3px 0 0;font-family:Garet,Arial Nova,Arial,sans-serif;font-size:18px;font-weight:600}.guide-heading p{color:#87aaad;text-align:right;max-width:360px;margin:0;font-size:9px;line-height:1.45}.guide-options{grid-template-columns:repeat(2,minmax(0,1fr));display:grid}.guide-category .guide-options{grid-template-columns:repeat(3,minmax(0,1fr))}.guide-options button{text-align:left;cursor:pointer;background:#013d4b1a;border:1px solid #ffffff29;border-top:0;border-left:0;grid-template-rows:auto auto;grid-template-columns:28px 1fr 18px;align-items:center;min-height:56px;padding:8px 10px;transition:transform .16s,box-shadow .16s,background .16s;display:grid;position:relative}.guide-options button:nth-child(2n){border-right:0}.guide-category .guide-options button:nth-child(2n){border-right:1px solid #ffffff29}.guide-category .guide-options button:nth-child(3n){border-right:0}.guide-options button span{color:var(--orange);grid-row:1/3;font:8px ui-monospace,monospace}.guide-options button strong{font-size:11px;font-weight:600}.guide-options button small{color:#759ca0;font-size:8px;line-height:1.25}.guide-options button b{color:var(--orange);grid-area:1/3/3;font-size:15px}.guide-options button:hover,.guide-options button:focus-visible,.guide-result-options button:hover,.guide-result-options button:focus-visible{z-index:2;outline:1px solid var(--cyan);outline-offset:-1px;background:#0e697629;transform:translate3d(0,-1px,10px);box-shadow:0 0 18px #52edf421}.guide-options button.urgent{box-shadow:inset 2px 0 #fa582dbd}.guide-options button.urgent small:after{content:" · PRIORITY";color:#ff8c69}.guide-options button:disabled{opacity:.45;cursor:wait;transform:none}.guide-result-options{grid-template-columns:repeat(3,1fr);display:grid}.guide-result-options button{text-align:left;cursor:pointer;background:#013d4b1a;border:0;border-right:1px solid #ffffff29;grid-template-rows:auto auto;grid-template-columns:28px 1fr;align-items:center;min-height:68px;padding:10px;transition:transform .16s,box-shadow .16s;display:grid}.guide-result-options button:last-child{border-right:0}.guide-result-options button span{color:var(--cyan);grid-row:1/3;font-size:18px}.guide-result-options button strong{font-size:10px}.guide-result-options button small{color:#759ca0;font-size:8px}.guide-result-options .resolved{box-shadow:inset 2px 0 #57f7dc}.guide-result-options .unable{box-shadow:inset 2px 0 var(--orange)}.guide-completion-actions{grid-template-columns:1fr 1fr;gap:9px;padding:12px;display:grid}.guide-completion-actions button,.guide-escalation button{cursor:pointer;letter-spacing:1.2px;background:#013d4b1a;border:1px solid #bdeff259;justify-content:space-between;align-items:center;padding:12px;font:8px ui-monospace,monospace;display:flex}.guide-completion-actions button:last-child,.guide-escalation button{border-color:var(--orange);background:#fa582d1a}.guide-completion-actions button:hover,.guide-completion-actions button:focus-visible,.guide-escalation button:hover,.guide-escalation button:focus-visible{outline-offset:2px;outline:1px solid #fff;box-shadow:0 0 18px #fa582d29}.guide-escalation{grid-template-columns:1fr minmax(190px,.42fr);align-items:stretch;gap:12px;padding:12px;display:grid}.guide-escalation>div{border-left:2px solid var(--orange);flex-direction:column;justify-content:center;padding:7px 10px;display:flex}.guide-escalation>div span{color:var(--orange);letter-spacing:1.5px;font:7px ui-monospace,monospace}.guide-escalation>div strong{margin:4px 0;font-size:13px}.guide-escalation>div small{color:#7ca3a6;font-size:8px}.guide-escalation button span{color:var(--orange);font-size:17px}.quick-grid{border-top:1px solid #52edf42e;border-left:1px solid #52edf42e;grid-template-columns:repeat(3,1fr);margin:4px 0 14px;display:grid}.quick-grid button{text-align:left;color:#d8e7e8;cursor:pointer;will-change:transform;background-color:#013d4b1a;background-image:repeating-linear-gradient(0deg,#0000 0 4px,#bdeff205 4px 5px);border:1px solid #ffffff2e;border-top:0;border-left:0;min-height:43px;font-size:11px;transition:transform .18s,box-shadow .18s,color .18s}.quick-grid button:hover,.quick-grid button:focus-visible{color:#fff;box-shadow:inset 2px 0 var(--orange),inset 0 0 22px #fa582d14,0 0 18px #52edf429;outline-offset:-2px;background-color:#013d4b1a;outline:1px solid #bdeff2b8;transform:translate3d(0,-2px,12px)rotateX(-1deg)}.quick-grid button span{color:var(--orange);margin:0 10px;font:8px ui-monospace,monospace}.quick-grid button:disabled{cursor:wait;opacity:.5;box-shadow:none;transform:none}.input-deck{background-color:#013d4b1a;background-image:repeating-linear-gradient(0deg,#0000 0 4px,#bdeff205 4px 5px);border:1px solid #ffffff4d;grid-template-columns:55px 1fr 58px;align-items:stretch;min-height:76px;transition:transform .2s,box-shadow .2s;display:grid}.input-deck:focus-within{border-color:#bdeff2b8;transform:translateZ(14px);box-shadow:0 0 24px #52edf429,inset 0 0 18px #52edf40a}.voice-button,.send-button{cursor:pointer;background:0 0;border:0}.voice-button{color:var(--cyan);border-right:1px solid #52edf42e}.voice-bars{letter-spacing:2px;font-size:8px}.input-deck label{padding:10px 14px 6px}.input-deck label>span{color:#568c91;letter-spacing:1.8px;margin-bottom:4px;font:7px ui-monospace,monospace;display:block}.input-deck textarea{resize:none;color:#fff;background:0 0;border:0;outline:0;width:100%;font-size:13px;line-height:1.4}.input-deck textarea::placeholder{color:#476d71}.send-button{color:var(--orange);border-left:1px solid #52edf42e;font-size:25px}.send-button:disabled{color:#2f5559;cursor:not-allowed}.safety-line{text-align:center;color:#4a767a;letter-spacing:1.5px;padding-top:10px;font:7px ui-monospace,monospace}.rookie-panel{background-color:#013d4b1a;background-image:repeating-linear-gradient(0deg,#0000 0 4px,#bdeff204 4px 5px);border:1px solid #ffffff2e;grid-template-rows:58px 1fr;min-height:0;display:grid;position:relative;box-shadow:inset -3px 0 #fa582da8,0 0 28px #52edf40f}.rookie-panel:before,.rookie-panel:after{content:"";pointer-events:none;clip-path:polygon(0 0,34% 0,34% 1px,0 1px,0 100%,1px 100%,1px 0,100% 0,100% 1px,66% 1px,66% 0);border:1px solid #52edf414;position:absolute;inset:12% 9%}.rookie-readout{border-bottom:1px solid #52edf424;grid-template-columns:1fr auto;align-items:center;padding:0 18px;display:grid}.rookie-readout span,.rookie-readout small{letter-spacing:1.8px;color:#5a999e;font:8px ui-monospace,monospace}.rookie-readout strong{letter-spacing:-1px;color:#fff;grid-area:1/2/3;font-size:23px;font-weight:300}.rookie-readout small{grid-row:2}.model-frame{background:0 0;min-height:0;position:relative;overflow:hidden}.sentinel-fallback{z-index:1;mix-blend-mode:screen;opacity:.94;pointer-events:none;background-image:url(/brand/cloud-sentinel-fallback.png);background-position:50% 61%;background-repeat:no-repeat;background-size:auto 105%;transition:opacity .3s;position:absolute;inset:0}.sentinel-fallback.is-hidden{opacity:0}.rookie-canvas{z-index:2;position:absolute;inset:0}.rookie-canvas canvas{width:100%;height:100%;display:block}.model-tag{z-index:4;letter-spacing:2px;color:#8daeb0;writing-mode:vertical-rl;font:7px ui-monospace,monospace;position:absolute;top:48%}.model-tag.left{left:14px}.model-tag.right{right:14px}.inline-ticket{border:1px solid #ffffff47;border-left:3px solid var(--orange);scrollbar-width:thin;scrollbar-color:#52edf44d transparent;background-color:#013d4b21;background-image:repeating-linear-gradient(0deg,#0000 0 4px,#bdeff205 4px 5px);max-height:min(455px,58vh);margin:4px 0 12px;overflow:auto;box-shadow:inset 0 0 35px #013d4b14,0 0 25px #52edf412}.inline-ticket-title{z-index:2;background:#001c23f0;border-bottom:1px solid #bdeff22e;justify-content:space-between;align-items:center;gap:16px;padding:11px 14px;display:flex;position:sticky;top:0}.inline-ticket-title small{color:var(--orange);letter-spacing:1.5px;font:7px ui-monospace,monospace}.inline-ticket-title h2{margin:3px 0 0;font-family:Garet,Arial Nova,Arial,sans-serif;font-size:18px;font-weight:600}.inline-ticket-title button{color:var(--cyan);cursor:pointer;letter-spacing:1.2px;background:#013d4b1f;border:1px solid #bdeff252;padding:8px 10px;font:7px ui-monospace,monospace}.inline-ticket-title button:disabled{opacity:.45;cursor:wait}.inline-ticket form{padding:12px 14px 14px}.inline-ticket-guidance{color:#9fc2c5;margin:0 0 10px;font-size:10px;line-height:1.45}.inline-emergency-call{border:1px solid var(--orange);color:#fff;background:#fa582d24;justify-content:space-between;align-items:center;gap:15px;margin-bottom:10px;padding:10px 12px;text-decoration:none;display:flex;box-shadow:0 0 18px #fa582d21}.inline-emergency-call span{color:#ff9c7e;letter-spacing:1.2px;font:7px ui-monospace,monospace}.inline-emergency-call strong{font-size:13px}.inline-emergency-call:hover,.inline-emergency-call:focus-visible{outline-offset:2px;outline:1px solid #fff}.inline-ticket-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px 10px;display:grid}.inline-ticket-grid label{flex-direction:column;gap:4px;min-width:0;display:flex}.inline-ticket-grid label.wide{grid-column:1/-1}.inline-ticket-grid label>span{color:#aec8ca;letter-spacing:1.2px;font:7px ui-monospace,monospace}.inline-ticket-grid input,.inline-ticket-grid textarea,.inline-ticket-grid select{color:#fff;background:#00161db8;border:1px solid #ffffff3d;border-radius:0;outline:none;width:100%;min-width:0;padding:8px 9px;font-size:10px}.inline-ticket-grid input:focus,.inline-ticket-grid textarea:focus,.inline-ticket-grid select:focus{border-color:var(--orange);box-shadow:0 0 12px #fa582d1f}.inline-ticket-grid textarea{resize:vertical}.support-route-note{border-left:2px solid var(--cyan);color:#9ebfc2;background:#bdeff20f;margin:9px 0 0;padding:8px 10px;font-size:9px;line-height:1.45}.form-error{color:#ffb39a;border-left:2px solid var(--orange);background:#fa582d1a;margin:9px 0 0;padding:9px;font-size:10px}.inline-ticket-footer{justify-content:space-between;align-items:center;gap:16px;padding-top:10px;display:flex}.inline-ticket-footer p{color:#789ca0;max-width:380px;margin:0;font-size:8px;line-height:1.4}.inline-ticket-footer button,.inline-ticket-success button{border:1px solid var(--orange);color:#fff;cursor:pointer;letter-spacing:1.1px;background:#fa582d1f;padding:10px 12px;font:8px ui-monospace,monospace}.inline-ticket-footer button:disabled{opacity:.5;cursor:wait}.inline-ticket-footer button span{color:var(--orange);margin-left:8px;font-size:15px}.inline-ticket-success{grid-template-columns:42px 1fr auto;align-items:center;gap:13px;padding:18px 14px;display:grid}.inline-ticket-success>span{color:#57f7dc;border:1px solid #57f7dc;border-radius:50%;place-items:center;width:38px;height:38px;font-size:20px;display:grid}.inline-ticket-success strong{color:var(--orange);font:17px ui-monospace,monospace}.inline-ticket-success p{color:#9fc0c2;margin:5px 0 0;font-size:10px;line-height:1.4}.inline-ticket-success button b{color:var(--orange);margin-left:8px}@media (width<=1240px){.status-ribbon span:nth-child(2){display:none}.status-ribbon span{min-width:145px}.header-actions a{min-width:165px}}@media (width<=900px){.support-shell{padding:10px;overflow:auto}.command-header{height:68px}.brand-lockup{min-width:0;padding:0 14px}.brand-lockup small,.brand-lockup b,.status-ribbon{display:none}.header-actions{margin-left:auto}.header-actions button{min-width:96px}.header-actions a{min-width:170px}.console-grid{grid-template-rows:minmax(650px,1fr) 560px;grid-template-columns:1fr;gap:12px;height:auto;min-height:calc(100vh - 90px);padding-top:12px}.rookie-panel{grid-row:1}.conversation-panel{grid-row:2;padding:18px}.quick-grid{grid-template-columns:1fr 1fr}.guide-category .guide-options{grid-template-columns:repeat(2,minmax(0,1fr))}.guide-category .guide-options button:nth-child(3n){border-right:1px solid #ffffff29}.guide-category .guide-options button:nth-child(2n){border-right:0}.inline-ticket{max-height:none}.inline-ticket-grid{grid-template-columns:1fr 1fr}.hanging-neon-logo{width:clamp(450px,78vw,630px);height:264px}.hanging-acronis-logo{width:clamp(280px,43vw,360px);height:205px;left:24vw}}@media (width<=560px){.brand-lockup{display:none}.header-actions{width:100%}.header-actions button,.header-actions a{flex:1;min-width:0}.console-grid{grid-template-rows:440px minmax(650px,auto)}.rookie-readout strong{font-size:18px}.panel-heading h1{font-size:34px}.telemetry{display:none}.message{width:95%}.quick-grid,.inline-ticket-grid{grid-template-columns:1fr}.inline-ticket-grid label.wide{grid-column:auto}.inline-ticket-footer,.inline-ticket-success{flex-direction:column;grid-template-columns:1fr;align-items:stretch}.inline-ticket-success>span{display:none}.inline-ticket-footer button{width:100%}.input-deck{grid-template-columns:42px 1fr 44px}}@media (width<=640px){.hanging-acronis-logo{display:none}}@media (width<=900px){.entry-gate{align-items:end;padding:18px}.entry-card{width:100%}.console-grid{grid-template-rows:minmax(650px,1fr) minmax(700px,auto)}.guide-heading{flex-direction:column;align-items:start;gap:5px}.guide-heading p{text-align:left}}@media (width<=560px){.entry-card{padding:26px 22px}.entry-card h1{font-size:44px}.console-grid{grid-template-rows:440px minmax(760px,auto)}.journey-rail li{letter-spacing:.6px;padding:7px 5px;font-size:6px}.journey-rail li span{width:15px;height:15px}.guide-options,.guide-category .guide-options,.guide-result-options{grid-template-columns:1fr}.guide-options button,.guide-category .guide-options button,.guide-result-options button{border-right:0}.guide-escalation{grid-template-columns:1fr}}@media (prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;animation:none!important}}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}
